If you paid by Paypal we ship out within 1-3 business days. If you have sent a money order or check we wait until they clear and then we ship out with in 1-3 business days. We do not add insurance to the cost of shipping but will add it to the order, if the buyer requests it is responsible for the additional cost. We, in most cases, use the USPS–if we have a large item to ship we use FED-EX/UPS as their rates are cheaper. If you prefer a certain shipping method please let us know and we will work with you.
***Please note–Due to essential oils have a low flash point, all essential oils will be shipped the most affordable and yet quickest way to our customers.***
We will gladly refund any monies for an item returned within 30 days. Buyer is responsible for return shipping costs. If you receive and item and would like to exchange it for another same kind of item but different color, etc., you will be responsible for the shipping costs. If we make an error on the order and you have to ship it back, we will reimburse you for the shipping charges and ship out the correct item